DREO 30-DAY MONEY-BACK GUARANTEE
30-Day Return & 12-Month Warranty
30-Day Money-Back
Full refund for undamaged products
12-Month Warranty
Guaranteed protection against material defects
Free Defect Replacements
Prepaid shipping for warranty-approved claims
30-Day Money-Back Guarantee
If you are not 100% satisfied with your Dreo home comfort appliance, you may return undamaged products within 30 days of purchase for a full refund.
Return Eligibility & Condition
Items must be returned in original packaging with all included remote controls, filters, and manuals. For non-defective returns, the customer is responsible for return shipping costs.
12-Month Manufacturer Warranty
All new Dreo appliances are covered against material and craftsmanship defects for 12 months from the date of purchase. In the event of a covered defect, we provide prompt repair or free unit replacement.
Need Personal Assistance?
Our official Dreo Customer Support team is here to assist with tracking, deliveries, warranty claims, and exchanges.
Contact: [email protected] | 1-888-290-1688 (Mon-Fri 9AM-5PM PST)